Leading pet food, pet products and services retailer, Pets at Home, has placed a major repeat order for Cartwright curtainsiders- attracted by the commercial body and trailer manufacturer’s total solution offer.
The nationwide pets retail giant has ordered a further 11 stepframe double deck trailers to add to their vehicle fleet. Cartwright provided a total solution offer to Pets at Home for this latest order, providing a complete service package including design and build, maintenance, finance as well as the flexibility of rental trailers from Cartwright’s Rental division to cover peaks and troughs in demand.
Special features specified in this new order include a Moffett at the rear of the trailer, Cheetah aerodynamic profile and buckleless curtains using an air operated tension system with no buckles on the outside, enabling drivers to secure the curtains more quickly and efficiently.
Andy Jarvis, Cartwright’s Regional Sales Director (Midlands) commented: “Pets at Home has been a valued customer of Cartwright for over six years and it is testimony to our relationship with them that our offer has developed during this period to offer a totally flexible solution in order to meet their requirements.
“Whether they have a need for a particular specification to meet their operational requirements or for our rental products as back up cover, we have the flexibility to provide a complete package – all from one source,” he added.
Pets at Home General Manager Transport Steve Travis commented: “We have developed over time a very good working relationship with the Cartwright team and the 11 bespoke Double Deck Trailers we have taken delivery of in February are a testament to how receptive they are to meeting our specification.
“The design has been continuously improved and finessed over time and as ever the devil is always in the detail. The final arbiters of how practical and successful a design actually is lies with the end user, in this case our Drivers.
“Since bringing these into commission the feedback has been very positive upon how their suggestions have been successfully incorporated into the design. The service from the Cartwright team has been excellent from the initial quotation through to after sales service. We look forward to working with them again”