MAN Truck & Bus Broxburn, the MAN Truck, Bus and Van dealership covering the expansive areas of the West Lothian, the Borders, Berwick-upon-Tweed, East Lothian and the sprawling city of Edinburgh, has re-opened following a substantial £200,000 investment.
The purpose built facility, which originally opened its doors in 2001, located on the bustling East Mains Industrial Estate, is situated just four miles to the west of Edinburgh’s Airport and strategically positioned close to junctions of the M8, M9 and M90 motorways.
The improvements, part of a five year £20 million pound investment program across the MAN Dealer Network, are to further enhance the importance of the customer experience. Visitors are now greeted in a new reception area which boasts a comfortable booking in and waiting area for drivers and a dedicated Sales office and Parts counter; all befitting the MAN premium brand.
Matt Squires, Aftersales Director, MAN Truck & Bus UK Ltd, said: “We are extremely excited and very proud of the improvements at our established Broxburn facility. This investment visually demonstrates our commitment to provide our valued customers with a modern and customer centric approach, which in turn is supported by the highest levels of service and support. This is just one of many exciting and significant investments we have committed to over the next five years.
“MAN Broxburn is an important location in our network; not only is it in close proximity to Scotland’s capital, Edinburgh, but it is situated in an area with a high concentration of commercial vehicles. Whether you have one truck, van or coach, or a 100 strong fleet, you can rely on the focused Broxburn team to provide you with a fast, efficient, cost effective and friendly level of service.”
Providing MAN customers with around the clock support, MAN Broxburn is equipped to deliver a one-stop service to its customers, this includes New and used vehicle sales, servicing and repair and maintenance.
Covering the entire MAN vehicle range, from 3.0 to 250 tonnes, Van, Truck, Bus and Coach, MAN Broxburn’s skilled workforce provide 24/7 roadside assistance. The dealership carries out MOT preparation, brake testing, tachograph and speed limiter calibration, electronic diagnostics, engine and gearbox repairs, and a comprehensive range of body servicing and repairs, all supported by an extensive range of MAN genuine parts.
Greig Baynham, Broxburn General Manager, commented: “At MAN Broxburn we have always provided a high level of customer service, from new and used vehicle sales, to genuine parts, through to servicing and maintenance. Our workshop is open day and night Monday to Friday, from 07.00 to 23.00, and on Saturday between 08.00 and 13.00 and our MAN Mobile24 hour breakdown service operates seven days a week, 365 days a year.
“The Broxburn branch is perfectly located to meet the needs of both local business throughout the Midlothians, while at the same time, provide a fast and efficient service to vehicles traveling along the M8, M9 and M90 motorways and at the same time, the local A and B roads. This investment is a clear example of the Broxburn site growing to meet the needs of our expanding customer base and we all, the entire team, look forward to welcoming customers and supplying them with an enhanced and focused level of fast and efficient service.”
MAN Broxburn is just one of the many MAN Truck & Bus UK locations which will see investment and expansion improvements. With a total investment of £20 million planned for the next five years, which will include expansion re-openings and New Greenfield developments, all focused on further enhancing the customer centric approach, MAN is committed to delivering the highest levels of customer service and support. The New Greenfield sites will increase MAN UK’s points of sales and service representation.
