VAS is the emergency roadside assistance service for Volvo truck, bus and coach customers. VAS operates globally 24/7/365 and is part of the Volvo Trucks Uptime Solutions organisation. Thomas Hardie Commercials, Trafford Park won the award for their achievements in providing excellence in roadside assistance to Volvo customers.
The winning dealers at the awards ceremony were represented by members of their teams who deliver VAS to customers. Technicians Daniel Proctor, Philip Rushton and Nicholas Smith were there on behalf of Thomas Hardie Commercials, Trafford Park. They proudly stepped up on stage to collect the trophy at a special event in Gent, Belgium.
Thomas Hardie Commercials Aftermarket Director Mark Cunnew said: “We are very proud and honoured to win the inaugural European VAS Dealer of the Year 2017 award. The judging criteria and overall customer care quality standards for the award are very high, so this represents recognition for the hard work put in on behalf of Volvo customers by the VAS team at Thomas Hardie Commercials.”
Thomas Hardie Commercials’ Managing Director Jim Murray agrees: “Delivering maximum uptime is the key focus of what we and Volvo work to achieve for our customers. It is great to see Thomas Hardie Commercials, Trafford Park recognised for their dedication to this with such a prestigious award.”
