North West England’s Thomas Hardie Commercials has been crowned Volvo Trucks UK & Ireland’s ‘Dealer of the Year 2020’, retaining its title for the third time in a row.
The award, presented at a private event at Millbrook Proving Ground, is given annually to the Volvo Trucks dealer which has demonstrated the highest level of performance, including outstanding customer service in all areas.
Thomas Hardie Commercials triumphed after achieving an impressively high first-time MOT pass rate across its seven main depots, as well as performing exceptionally well during quarterly site audits, and with new and used truck sales targets, Volvo Financial Services (VFS) sales and aftermarket performance.
Jim Murray, Managing Director, Thomas Hardie Commercials, said: “We are immensely proud to be named Volvo Dealer of the Year for the third year running, especially after such an unpredictable and challenging year.
“We have an incredibly hard-working and dedicated team at Thomas Hardie Commercials, and this award is a credit to every one of them.
“All our staff are focused on delivering the best possible customer service and support, and it is fantastic that they are being recognised for that year after year. Winning an award of this magnitude motivates us, even more, to continue to perform at the highest possible level.”
In total, Thomas Hardie Commercials has taken the title four times since the awards began in 2016.
Founded in 1985 with just two depots, today Thomas Hardie Commercials operates from seven main dealer sites, in Deeside, Middlewich, Moorgate, Lancaster, Liverpool, Preston and Trafford Park. It also operates a separate body and paint shop under the Thomas Hardie Vehicle Solutions banner, based in Chorley.