Looking to boost customer empowerment, Cory Brothers are offering their customers the chance to attend port tours and vessel visits at most southern UK ports.
“These allow the customers to see the real size of the operation from vessel to quay to the warehouse. Our customer may have four containers on a vessel that carries 22,500 or they may have fifty. Observing the scale of the operation involved is usually a moment of revelation as it’s uncommon to have access to this process.
“We work hard to maintain a good relationship with our valued suppliers: the ports and the carriers allow us this advantage and we’re very grateful to them all.”, states Mike Bowden, Group Marketing & Procurement Manager.
Est 1842 in Cory Brothers have a vast amount of experience to reflect on. However, looking forward remains essential to progress.
“We’re always looking at new ways where we can stay ahead of the market, provide the service benefits that our customers want and not just need.
“Customer empowerment is a residual element of this mindset. We aim to ensure our customers understand the process for what is involved in the transportation of their goods. By providing clear insight into the working mechanisms of their supply chain we create a better understanding of many key areas: value in service, planning and why this is essential, pipeline forecasting, managing the issues that arise before they affect the supply chain.”, says Mike Bowden.
