Privacy Policy
1. UK Haulier is committed to protecting and respecting your privacy.
2. This policy (together with the terms and conditions of use of our website under the domain name http://www.ukhaulier.co.uk (the “Website”)) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
3. Any changes to this privacy policy will be posted on the Website and will take effect immediately.
Information that we collect from you
4. When you visit certain areas of the Website (for example the contact us section) you may be asked to provide relevant personal information, and occasionally sensitive personal information, about yourself including your name, contact details, availability for work, cost details and other relevant information.
5. We may also collect personal information (but not sensitive personal information) about your usage of the Website as well as information about you from messages you post to the Website and emails or letters you send to us.
6. We also monitor customer traffic patterns and website use, which enables us to further develop the Website to be useful to you.
7. We will not collect any personal information about you unless such personal information is relevant and where it is specifically and knowingly provided by you.
8. We will not collect any sensitive personal information about you unless such sensitive personal information is relevant and you have given explicit consent to the processing of such information.
Use of information
9. We will use and analyse the personal information we collect so that we can administer, support, improve and develop the Website and our business.
Disclosure of your information
10. The information you provide to us will be held on our computers in the United Kingdom and accessed by or given to our staff working within the United Kingdom.
11. If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
12. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Cookies
13. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
14. Cookies are small amounts of information which we may from time to time store on your computer. Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor traffic and to personalise the content of the Website for you. You may set up your computer to reject cookies by changing your browser settings although, in that case, you may not be able to use certain features on the Website. Any changes to this privacy policy will be posted on the Website and will take effect immediately.
Security and data retention
15. In addition to these policies your personal data is protected in the UK by the Data Protection Act 1998. Under this Act we will only process any personal data we hold about you in a lawful and fair manner. We will keep your personal data secure to prevent access by unauthorised third parties and against unlawful processing, accidental loss, destruction and damage. Information provided will be stored on computer for a reasonable period, or for as long as the law requires, and may be used for analysis purposes as provided in this policy.
16. All information once processed and no longer required will be destroyed in a confidential manner.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Emails
17. If you are an existing customer, we will only contact you by email with information about services similar to those which were the subject of a previous sale to you. You may opt out of receiving this information at any time by following the instructions on the email.
18. We will not otherwise email you unless you have specifically given your consent in response to your emails to us. We will not pass on your email address to any third parties unless you have specifically consented to this.
Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to UK Haulier